可以帶導盲犬或輔助犬嗎?

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快速解答

可以——在日本搭乘 RydAgent 的接送和包車,導盲犬、肢體輔助犬和導聾犬都可以和您同行,免費,也不需要外出籠。日本的《身體障害者補助犬法》規定,公共交通業者不得拒絕輔助犬搭乘其車輛;RydAgent 的每一趟行程都由取得營業許可的合作運輸公司執行,都受這項規定約束。預訂時請在「備註」告訴我們,讓司機做好準備。在日本以外取得認定的輔助犬,也以同樣方式乘車;請在預訂時告訴我們,我們會事先向司機確認。

如何帶輔助犬同行

  1. 1

    預訂時在「備註」告訴我們

    寫明「導盲犬」、「肢體輔助犬」或「導聾犬」,讓司機做好準備。

  2. 2

    不需要外出籠,不另收費

    您的狗直接和您一起乘車。您所選車型的固定價格不變。

  3. 3

    請攜帶輔助犬的標示和文件

    依照這部法律,在日本,輔助犬要佩戴正式的標示,使用者要隨身攜帶輔助犬的文件,被要求時出示。

日本的法律怎麼規定?

在日本,「輔助犬」(身体障害者補助犬)是指依《身體障害者補助犬法》(第 2 條)取得認定的導盲犬、肢體輔助犬和導聾犬。第 8 條規定,公共交通業者在其載客所用的車輛中,不得拒絕身心障礙者攜帶輔助犬同行——原文為「身体障害者補助犬を同伴することを拒んではならない」。

我的輔助犬是在日本以外取得認定的——可以乘車嗎?

可以,條件相同:不需要外出籠,也不收費。請在預訂時告訴我們,我們會事先向司機確認。日本厚生勞動省指出,這部法律不涵蓋在國外取得認定的狗,並請海外使用者在出發前,先向日本已登錄的認定機構取得臨時認定證明(Temporary Certificate);所有入境日本的狗,也都必須符合日本的狂犬病進口規定,準備可能要花上七個月以上。

情緒支持動物和寵物呢?

其他動物,包括情緒支持動物,都依寵物的規定乘車:整趟行程都待在軟式或硬式外出籠裡,不另收費。

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旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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