最後更新:
在 RydAgent 的車上可以喝水；其他飲料和食物都不行，行程中任何時候都禁止抽菸，電子菸也一樣。Alphard 和 HiAce、接送和按小時包車，規定都相同。如果行程結束後車子需要清潔——飲料灑出、食物，或小朋友的意外——會依清潔公司的實際報價收取清潔費。如果想停下來抽菸或吃東西，請安排停靠：包車時算在您的時數內，接送時短暫停靠是一項小額加購。
搭車時請帶一瓶水——這是車上唯一可以喝的飲料。
咖啡、果汁、酒類、零食和餐點，請等下車後再享用。
每一輛車在整趟行程中都全面禁菸，包括車子停著等您的時候。
如果行程結束後車子必須清潔，費用依清潔公司的實際報價收取。
可以。按小時包車時，停靠算在您預訂的時數內——告訴司機，或寫進您的當日行程。接送時，一次不到 30 分鐘的停靠，以「司機協助」加購（Alphard ¥3,000、HiAce ¥4,000）；較長的停靠，例如坐下來用餐，或停靠兩次以上，請預訂按小時包車，由您安排行程和時數。預估車程超過 2 小時的接送，在高速公路服務區上廁所休息免費。
rydagent.com 30秒下單。免註冊、免登入。
This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend
Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more
Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!
The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.
My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.
Great experience with this taxi service from the customer service to the driver and the car everything works like a clock
Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!
Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.
Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.
Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!
Very nice transfer service. Very helpful and most pleasant experience. Would use them again.
If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.