需要裝 WhatsApp 或買日本 SIM 卡嗎?

最後更新:

快速解答

不需要——預訂 RydAgent 的日本接送,不用 WhatsApp、不用日本 SIM 卡,也不用任何 App:預訂頁面直接在手機瀏覽器開啟,上面有司機資料、即時地圖,以及和司機的聊天。連結會在確認信裡,上車前我們也會再用簡訊或 Email 傳給您,所以在日本只要能上網就好——行動數據、eSIM 或機場 Wi-Fi 都可以。在機場,司機會在入境大廳舉著寫有您名字的接機牌等候,這是標準服務,所以不必先打電話。

運作方式

  1. 1

    取得連結

    確認信裡有「線上管理這筆預訂」,上車前我們也會再用簡訊或 Email 傳一次連結——如果您最近在 WhatsApp 上和我們聯絡過,WhatsApp 也會收到。

  2. 2

    在日本上網

    任何網路都可以:行動數據或漫遊、eSIM,或機場 Wi-Fi。不需要日本的電話號碼。

  3. 3

    所有事都在預訂頁面處理

    司機姓名、車型和車牌、即時地圖,以及和司機的聊天,全都在這一頁。要回覆我們,請使用這個聊天,不要直接回覆我們的簡訊。

  4. 4

    在入境大廳和司機會合

    機場接機時,司機會在入境大廳舉著寫有您名字的接機牌等候,這是標準服務。

還是可以用 WhatsApp 嗎?

可以。如果您在 WhatsApp 傳訊息給我們,我們就在 WhatsApp 回覆,預訂頁面上也看得到這段對話。

當天要打電話找誰?

當天若出了任何狀況,請撥打或用 WhatsApp 聯絡我們的緊急專線 +81 70-8830-8866(中英文回覆)。其他事項,請使用預訂頁面的聊天,或直接回覆預訂郵件。

旅客怎麼說
“The driver was there on arrival, good communication before the flight and once we landed as well.”
— Nadine Kuperberg · Google 評價

30 秒預約接送

rydagent.com 30秒下單。免註冊、免登入。

旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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