怎麼知道司機已經到了?

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快速解答

您在日本預訂的專車接送,司機一到,RydAgent 就會用簡訊、WhatsApp 或 Email 通知您,並附上預訂頁面連結,頁面上的狀態會變成「司機已到達上車點」。機場接機時,司機會在入境大廳舉著寫有您名字的接機牌等候,這是標準服務;其他地點,可以對照預訂頁面上的車型和車牌,找到您的車。如果彼此找不到,請在預訂頁面傳訊息給司機,或撥打或用 WhatsApp 聯絡我們的緊急專線 +81 70-8830-8866。

運作方式

  1. 1

    司機到了,我們會通知您

    司機抵達上車地點時,我們會用簡訊、WhatsApp 或 Email 通知您,內容包括司機抵達的時間和預訂頁面連結。機場接機時,這則通知可能在您還在辦入境審查時就到了——表示司機已經在機場。

  2. 2

    查看預訂頁面

    狀態會變成「司機已到達上車點」,同一頁也有司機姓名、車型、車牌,以及和司機的聊天。

  3. 3

    在機場,找寫著您名字的接機牌

    標準作法是司機在入境大廳舉著寫有您名字的接機牌等候。萬一機場狀況無法舉牌,司機會在預訂頁面的聊天裡,傳等候地點的照片和確切位置給您。

  4. 4

    在飯店或其他地點

    在飯店,司機會在門口等候;在車站,司機會在最近可合法停車的上車地點、在車旁等候,而不是在剪票口。請對照預訂頁面上的車型和車牌,或在那裡傳訊息給司機。

找不到司機怎麼辦?

在機場,請留在入境大廳——司機會舉著接機牌來找您。也可以在預訂頁面的聊天裡傳訊息給司機或我們的團隊。當天若出了任何狀況,請撥打或用 WhatsApp 聯絡我們的緊急專線 +81 70-8830-8866(中英文回覆)。

旅客怎麼說
“Our driver (Rynd) was waiting for us with a large sign when we cleared customs at HND airport.”
— Tom B · Google 評價

30 秒預約接送

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旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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