不會日文，要怎麼傳訊息給司機？

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快速解答

透過 RydAgent 預訂日本專車接送後，您可以在預訂頁面的聊天裡用自己的語言傳訊息給司機——訊息會雙向自動翻譯，您寫中文，司機讀到的是他自己的語言。您不需要會日文，也不需要 App：從確認信裡的連結，或上車前我們用簡訊或 Email 傳給您的連結，就能打開這個頁面。RydAgent 也看得到同一段對話，司機處理不了的事（例如修改預訂）由我們處理。

運作方式

  1. 1

    開啟預訂頁面

    點確認信裡的「線上管理這筆預訂」，或上車前我們用簡訊或 Email 傳給您的連結。頁面直接在手機瀏覽器開啟——不用 App，也不用登入。

  2. 2

    用自己的語言寫就好

    指派司機之前，聊天訊息會送到我們這裡；指派之後就直接送到司機那裡，司機姓名以英文字母顯示。司機看到的是翻譯後的訊息，他的回覆也會翻譯成您的語言。句子簡短、簡單，翻譯效果最好。

  3. 3

    傳照片、位置或快捷回覆

    用照片或位置讓司機知道您在哪裡，或直接點現成的回覆——機場接機有「已落地」「在等行李」「已出關」。

  4. 4

    不漏掉任何訊息

    您不在頁面上時，司機傳來的訊息會由我們透過簡訊、WhatsApp 或 Email 轉給您，並附上直接回到聊天的連結。

司機會說中文或英文嗎？

我們的司機以中文司機為主力，大多數行程可直接以中文溝通；下訂時在備註寫「希望中文司機」即可免費安排，個別無法安排時會提前告知。

多數司機具備基本英語能力，並使用翻譯 App 溝通。下訂時可以加選說流利英語的司機，費用另加 20%。我們無法每次都安排到；安排不到時，會退還這部分費用。

旅客怎麼說
“Very easy communication with driver to find pick up location.”
— Megan Acsai · Google 評價 · 2026-07
延伸閱讀
相關問題

30 秒預約接送

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旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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