ドライバーが到着したことは、どうやってわかりますか？

最終更新:

早わかり

日本での送迎でドライバーが到着すると、RydAgentから予約ページのリンクつきのお知らせがSMS・WhatsApp・メールで届き、予約ページには「ドライバーがお迎え場所に到着しました」と表示されます。空港のお迎えでは、標準でドライバーが到着ロビーでお名前入りのネームボードを持ってお待ちします。それ以外の場所では、予約ページに表示される車種とナンバーで、どの車かわかります。お互いに見つからないときは、予約ページからドライバーにメッセージを送るか、緊急連絡先 +81 70-8830-8866 にお電話またはWhatsAppでご連絡ください。

ご利用の流れ

  1. 1

    到着したら当社からお知らせ

    ドライバーがお迎え場所に着くと、到着時刻と予約ページのリンクを記載したお知らせを、SMS・WhatsApp・メールでお送りします。空港のお迎えでは、まだ入国審査中に届くこともあります。その時点で、ドライバーはもう空港に着いています。

  2. 2

    予約ページを確認

    ステータスが「ドライバーがお迎え場所に到着しました」に変わります。同じページで、ドライバーの氏名・車種・ナンバーを確認でき、ドライバーとのチャットも使えます。

  3. 3

    空港ではお名前を探す

    標準で、ドライバーは到着ロビーでお名前入りのネームボードを持ってお待ちします。空港の状況によりネームボードを掲げられない場合は、ドライバーが予約ページのチャットで、待っている場所の写真と正確な位置をお送りします。

  4. 4

    ホテルやその他の場所では

    ホテルではドライバーが玄関でお待ちします。駅では改札ではなく、最寄りの停車できる場所に車を停め、車のそばでお待ちします。予約ページの車種とナンバーで車を確かめるか、そのページからドライバーにメッセージを送ってください。

ドライバーが見つからないときは？

空港では到着ロビーから離れずにお待ちください。ドライバーがネームボードを持ってお客様を探しに行きます。予約ページのチャットから、ドライバーまたは当社スタッフにメッセージを送ってください。当日に何かあれば、緊急連絡先 +81 70-8830-8866 にお電話またはWhatsAppでご連絡ください（日本語・英語対応）。

ご利用者の声
“Our driver (Rynd) was waiting for us with a large sign when we cleared customs at HND airport.”
— Tom B · Google のクチコミ
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RydAgent に寄せられたお客様の声

5.0· 105 件のGoogleクチコミ

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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