ドライバーと言葉が通じなくても、メッセージでやり取りできますか？

最終更新:

早わかり

はい、RydAgentで日本での送迎を予約すると、予約ページのチャットからご自分の言葉でドライバーにメッセージを送れます。メッセージは双方向に自動翻訳され、お客様はご自分の言葉で書き、ドライバーは自分の言葉で読みます。相手の言葉を話せなくても、アプリがなくても使えます。予約ページは、予約確認メールのリンクか、お迎え前にSMSまたはメールでお送りするリンクから開けます。同じやり取りはRydAgentも確認していて、ご予約の変更などドライバーでは対応できないことは当社が対応します。

ご利用の流れ

  1. 1

    予約ページを開く

    予約確認メールの「オンラインの予約ページを開く」をタップするか、お迎え前にSMSまたはメールでお送りするリンクを開きます。スマートフォンのブラウザで開くので、アプリもログインも不要です。

  2. 2

    ご自分の言葉で書く

    ドライバーが決まるまでは、チャットは当社に届きます。決まった後はドライバーに直接届き、チャットにはドライバーの名前がローマ字で表示されます。お客様のメッセージは翻訳されてドライバーに届き、ドライバーの返信はお客様の言葉で表示されます。短くシンプルな文ほど、うまく翻訳されます。

  3. 3

    写真・現在地・定型文を送る

    写真や現在地を送って居場所を伝えたり、用意された定型文をタップして送ったりできます。空港のお迎えでは「着きました」「荷物待ち」「到着ロビーです」があります。

  4. 4

    メッセージを見逃さない

    予約ページを開いていないときにドライバーからメッセージが届いた場合は、SMS・WhatsApp・メールでその内容をお届けします。チャットに直接戻れるリンクつきです。

ドライバーは英語を話せますか？

多くのドライバーは基本的な英語を話し、翻訳アプリを使ってやり取りします。英語が流暢なドライバーは予約ページでオプションとして選べ、料金は20%増しです。手配できない場合もあり、その際はその分を返金します。

ご利用者の声
“Very easy communication with driver to find pick up location.”
— Megan Acsai · Google のクチコミ · 2026-07
詳しくはこちら
関連する質問

30秒で送迎を予約

rydagent.comで30秒予約。アカウント登録もログインも不要です。

RydAgent に寄せられたお客様の声

5.0· 105 件のGoogleクチコミ

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
See all reviews on Google →