クルーズターミナルでのお迎えはどうなりますか？

最終更新:

早わかり

日本でのRydAgentのクルーズターミナルでのお迎えは、ほかの送迎と同じように予約します。出発するターミナルと、そこでお迎えを希望する時刻を入力すれば、ドライバーはその時刻にそのターミナルへ伺い、ご予約の時刻から30分は無料でお待ちします。追跡するのはフライトだけで船は追跡しないため、お荷物を持って下船できる見込みの時刻をお選びください。下船が遅れそうなときは、できるだけ早くお知らせください。ドライバーはご予約のターミナルへ向かうので、クルーズ会社から案内されたターミナルを入力してください。

クルーズターミナルでのお迎えの予約方法

  1. 1

    サービスを選ぶ

    ターミナルから空港へは「空港お送り」、ターミナルからホテルなどその他の場所へは「送迎」です。

  2. 2

    ターミナル名を入力する

    出発地の欄にターミナル名を入力します。たとえば横浜なら大さん橋や大黒ふ頭です。クルーズ会社から案内されたターミナルを入力してください。ドライバーはご予約のターミナルへ向かいます。

  3. 3

    ご準備ができる時刻を指定する

    下船とお荷物の受け取りにかかる時間を見込んで、ターミナルでお迎えを希望する時刻を日本時間で入力します。

  4. 4

    ドライバーと合流する

    ドライバーが到着したら当社からお知らせします。予約ページには車種とナンバーが表示され、そこからご自分の言葉でドライバーにメッセージを送れます。

下船に時間がかかったら？

無料待機はご予約の時刻から30分です。それより遅れそうなときは、できるだけ早くお知らせください。当社からドライバーに確認します。さらに待てるかどうかはドライバーの予定により、超過分はアルファード¥6,000／時、ハイエース¥8,000／時で、15分単位です。ドライバーが待てない場合は当社ができる限りの手配をしますが、それができない場合はドライバーがその場を離れ、送迎はキャンセルとなり、返金されません。

乗船日に船へ向かうときは？

空港からは、ターミナルまでの「空港お迎え」をご予約ください。ドライバーはフライトを追跡し、到着ロビーでネームボードを持ってお待ちします。早く着陸して空港を出るのは後にしたい場合は、出発したい時刻をお知らせいただければ、時刻指定のお迎えに切り替えます。

ご利用者の声
“We used RydAgent to get from the Daikoku Pier Cruise Terminal in Yokohama to the Tokyo Disney Resort. Communication was easy and the timing of the pickup worked out perfectly.”
— David Whitley · Google のクチコミ
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RydAgent に寄せられたお客様の声

5.0· 105 件のGoogleクチコミ

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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