司機會說英文嗎？

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快速解答

在日本搭乘 RydAgent 的行程，多數司機具備基本英語能力，並使用翻譯 App 溝通。您不需要會日文：預訂頁面的聊天雙向翻譯，您用自己的語言寫，司機讀到的是日文；RydAgent 的客服團隊以英文、日文或中文回覆。如果希望安排英語司機，預訂頁面上有這個選項，加收 20%。我們無法保證一定能安排到；安排不到時，這部分費用會退還給您。

您會怎麼溝通

  1. 1

    以英文預訂、取得客服協助

    預訂網站、郵件和我們的客服團隊都提供英文——客服也提供日文和中文。

  2. 2

    用自己的語言傳訊息給司機

    使用預訂頁面的聊天。您的訊息會以日文送到司機那裡，司機的回覆會翻譯成您的語言，所以您不需要自備翻譯 App。也可以傳照片、傳您的位置，或點快速回覆。

  3. 3

    在車上

    多數司機具備基本英語能力，並使用翻譯 App 溝通。

  4. 4

    想要更多英文？預訂時加購

    在預訂頁面選擇「英語司機」：車資的 20%，以 ¥100 為單位無條件進位。我們無法保證一定能安排到；安排不到時，這部分費用會退還給您。

如果英語司機的英文不夠好怎麼辦？

行程結束後，請直接回覆預訂郵件，或寫信到 contact@rydagent.com 告訴我們。只要您覺得英文不夠好，我們就退還那 20%——不需要任何證明。

可以安排中文司機嗎？

RydAgent 網路中的司機以中文司機為主力，所以大多數行程都能用中文溝通。在預訂備註寫「希望中文司機」，我們就會免費安排；個別行程無法安排時，會提前告知。

旅客怎麼說
“The driver was friendly and drove very safely. He even had some small talk with me in English.”
— James Cornibe · Google 評價
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旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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