ドライバーは英語を話せますか？

最終更新:

早わかり

日本でのRydAgentの送迎では、多くのドライバーが基本的な英語を話し、翻訳アプリを使ってやり取りします。日本語はまったく必要ありません。予約ページのチャットは双方向に翻訳されるので、お客様はご自分の言葉で書き、ドライバーは日本語で読みます。RydAgentのサポートチームは英語・日本語・中国語でお返事します。英語対応ドライバーをご希望の場合は、予約ページで20%の追加料金で選べます。必ず手配できるとは限らず、手配できなかった場合はその分を返金します。

やり取りの方法

  1. 1

    予約もサポートも英語で

    予約サイト、メール、当社のサポートチームは英語に対応しています。サポートは日本語・中国語にも対応しています。

  2. 2

    ご自分の言葉でドライバーにメッセージ

    予約ページのチャットを使ってください。メッセージはドライバーに日本語で届き、返信はお客様の言葉で戻ってくるので、ご自分で翻訳アプリを用意する必要はありません。写真や現在地を送ったり、クイック返信をタップしたりすることもできます。

  3. 3

    車内では

    多くのドライバーは基本的な英語を話し、翻訳アプリを使ってやり取りします。

  4. 4

    もっと英語で話したいなら、予約時に追加

    予約ページで「英語対応ドライバー」を選んでください。車両料金の20%で、¥100単位に切り上げます。必ず手配できるとは限らず、手配できなかった場合はその分を返金します。

英語対応ドライバーの英語が十分でなかったら？

ご乗車後に、予約メールへのご返信か contact@rydagent.com 宛のメールでお知らせください。英語が十分でなかったと感じられた場合は、20%分を返金します。証明していただく必要はありません。

中国語を話すドライバーは頼めますか？

RydAgentのネットワークでは中国語を話すドライバーが中心なので、多くの送迎を中国語で対応できます。備考に中国語を話すドライバーを希望と書いていただければ、追加料金なしで手配します。そのご予約で手配できない場合は、事前にお知らせします。

ご利用者の声
“The driver was friendly and drove very safely. He even had some small talk with me in English.”
— James Cornibe · Google のクチコミ
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RydAgent に寄せられたお客様の声

5.0· 105 件のGoogleクチコミ

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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