司機會等我多久？

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快速解答

RydAgent 的免費等待時間依行程而定：跟隨航班的機場接機，自實際落地起 90 分鐘；機場送機、點對點接送和指定時間的機場接機，自預約時間起 30 分鐘。超過之後，Alphard 每小時 ¥6,000、HiAce 每小時 ¥8,000，以 15 分鐘為單位計費，未滿 15 分鐘不收費。跟隨航班的接機，超過 90 分鐘後只要您開口，司機就會繼續等；其他接送能不能再等，要看司機的排班。按小時包車，等待時間算在您預訂的時數內。

等待時間怎麼算

  1. 1

    跟隨航班的機場接機：90 分鐘

    免費等待自實際落地起算 90 分鐘，所以航班延誤不會佔用您的免費等待時間。超過之後，只要您開口，司機就會繼續等——如果司機還有下一趟行程，我們會把那趟行程改派給別的司機。

  2. 2

    送機、其他接送和指定時間接機：30 分鐘

    免費等待自預約時間起算 30 分鐘。之後司機可能還有下一趟行程，所以能不能再等，要看司機的排班。如果您會晚到，請盡早告訴我們，我們會去問司機。

  3. 3

    超時以 15 分鐘為單位計費

    Alphard 每小時 ¥6,000，HiAce 每小時 ¥8,000——所有行程類型都是同樣的費率；未滿 15 分鐘不收費。可以付現金給司機、當場透過信用卡付款連結付款，或回到飯店後再用同一個連結付款。

  4. 4

    如果完全聯絡不上您

    如果所有管道都沒有回覆，免費等待時間一到，司機就可以離開——跟隨航班的接機是自落地起 90 分鐘，其他接送是 30 分鐘。這會視為未到（no-show），恕不退款。

如果我會晚到，司機又不能等，怎麼辦？

送機、點對點接送或指定時間接機，請盡早告訴我們。如果司機不能等，我們會盡力另做安排；如果還是沒辦法，司機會離開，行程取消，恕不退款。

司機會配合我的火車時間嗎？

不會——我們只追蹤航班。車站接人自預約時間起免費等待 30 分鐘，所以如果您的火車誤點，請盡早傳訊息給我們或司機。

旅客怎麼說
“We had to wait at Immigration for a very long time and the driver waited patiently for us.”
— Andrea Gott · Google 評價
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30 秒預約接送

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旅客怎麼評價 RydAgent

5.0· 105 則 Google 評價

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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