車内に忘れ物をしてしまいました。どうすればいいですか？

最終更新:

早わかり

できるだけ早くRydAgentにお知らせください。予約ページのチャット（ご乗車から24時間ご利用いただけます）か、予約メールへのご返信で、予約番号と忘れた物の特徴をお送りください。当社がすぐにドライバーに確認し、車内に忘れ物があれば、お手元に戻す方法を手配します。ドライバーにはすぐ次の送迎が入っていることもあるので、早くお知らせいただくほど見つけやすくなります。

忘れ物をしたときの流れ

  1. 1

    すぐにご連絡を

    予約ページのチャット、予約メールへのご返信、または contact@rydagent.com 宛のメールでお知らせください。

  2. 2

    何をどこに忘れたかを伝える

    予約番号、忘れた物の特徴（色・ブランド・大きさ）、座っていた席をお知らせください。

  3. 3

    当社がドライバーに確認

    当社から、ドライバーと、その送迎を運行した運送会社に連絡します。

  4. 4

    お手元に戻す手配

    見つかった場合はお知らせし、お手元に戻す方法を手配します。

予約ページのチャットが閉じてしまった場合は？

予約メールにご返信いただくか、contact@rydagent.com 宛にメールをお送りください。予約番号は予約確認メールに記載されています。「予約確認」ページで予約番号とメールアドレスを入力して、ご予約を確認することもできます。

東京で、道で拾ったタクシーに忘れ物をしてしまいました

それはRydAgentの送迎ではないため、そのタクシー会社に直接お問い合わせください。会社名は領収書か配車アプリに記載されています。会社がわからない場合は、警察署か交番に遺失届を出してください。下のリンク先で、東京タクシーセンターと警視庁が案内しています（日本語ページ）。

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RydAgent に寄せられたお客様の声

5.0· 105 件のGoogleクチコミ

This was such an easy stress free experience. I have taken many airport transfers and this was by far the easiest and most efficient experience I have ever had. The communication was frequent and proactive. I cannot say enough about this company. 100% recommend

— Sam Leung

Great service, early morning pick-up, arrived on time, very comfy vehicle, direct to airport terminal, couldn't ask for more

— Kevin Eke, 2026年7月

Loved their service, they accommodated us even if we had last minute chnages. It was a great experience!!!

— J C

The driver contacted us as soon as we landed in Tokyo. He provided clear instructions how to meet after we got our luggage. He had to wait an extra 30 mins since our plane was delayed. Great service, great / clean car and a nice ride to our hotel. Thanks.

— Henry Avetisyan, 2026年7月

My wife and I had a flawless experience using this transfer service from Tokyo's Haneda Airport to Central Tokyo. Although we are in our 70s, we are experienced travelers and usually take public transit or a taxi from airports to hotels. However, this was our first trip to Asia and with a 12-hour flight from Chicago, we decided that we needed to make the hotel transfer easy. And it was. Communication with the company was excellent. They messaged me through WhatsApp several times to make everything was clear. In fact, I messaged them when we landed, that the plane was an hour early and hoped they could pick us up sooner. They responded yes and sure enough our driver,John, was there to meet us past customs. John was very friendly and very professional. His English was excellent. He handled the luggage. The vehicle was comfortable. He made us feel welcome. I highly recommend them and would use them again without hesitation.

— S Lund, 2026年5月

Great experience with this taxi service from the customer service to the driver and the car everything works like a clock

— Michael Bakov, 2026年7月

Our driver picked us up at our hotel and dropped us at Haneda Airport Departures (Terminal 3) as requested. It was a very comfortable and safe ride and the vehicle was very clean and spacious. Thank you so much!

— Valerie Pendon, 2026年6月

Great experience using this private transfer from our hotel to Haneda Airport. Booking was easy, and when we needed to adjust our pickup time, the operator was very responsive. The driver arrived on time and the ride was smooth and stress-free. Would definitely use again.

— Karen Kiefer-Fujimoto, 2026年6月

Professional service that takes the stress out of airport transfers. Our family has been to Tokyo a few times. Airport transfer by train, taxi, and private car. This service is good value, especially for groups. We had a very comfortable and well kept vehicle. Driver was very professional, polite, and easy to work with. We had an hour long flight delay and sat on the runway for 20 minutes after landing. This service was very flexible and helpful through the situation. Driver was patiently waiting when we arrived.

— Mark OBrien, 2026年6月

Karazawa Ryou was our driver. He texted us his contact info via Whatsap the day before our flight. In between flights, we learned that our connecting flight had been delayed. Instead of arriving at 9:15pm, we would now be arriving at I1:30pm. Such a significant amount of delay time...plus, arriving so much LATER at night, I was worried that our driver would no longer be able to pick us up. I notified him, and he responded, "Don't worry. I'll wait for you. See you later." He even included a smiley face! I went from panic to peace in an instant. As we were exiting the plane, I received a text from him notifying me that we had landed at Terminal 2, so it would be quicker to get out. I should let him know once we had picked up our luggage, and he would be at the exit within one minute with a sign. I was pleasantly surprised at how smoothly this process went, and the SUV exceeded my expectations. It was lush and immaculately clean. I commend the driver on his professionalism and would not hesitate to hire him again. This experience was BETTER THAN PERFECT!

— Cheryl FitzGerald, 2026年5月

Very nice transfer service. Very helpful and most pleasant experience. Would use them again.

— William Thornton BC Guide Dogs, 2026年5月

If you ever find yourself in Tokyo and need an airport transfer or chauffeur service, I can highly recommend RydAgent. The vehicles are spacious and very well maintained. The drivers are extremely courteous and helpful. And the service is sensational! Many thanks to the whole team at RydAgent.

— Wolfgang Stein, 2026年5月
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